
Supplementary Health: 2024 Retrospective and Trends
The supplementary health sector in Brazil underwent significant transformations in 2024, shaped by regulatory changes, technological advances and new consumer demands. As the country faced

ANS changes cancellation rules
ANS changes cancellation rules from December 2024. The new rules implemented by the National Supplementary Health Agency (ANS) aim to make the process more transparent and accessible.

Beneficiary Experience Management: Customer Satisfaction and Service Improvements
Beneficiary experience management has become one of the central pillars for healthcare operators and networks. In an increasingly competitive and

Relationship Management with Service Providers in Supplementary Health
Relationship management in supplementary healthcare is fundamental when it comes to establishing solid partnerships with hospitals, clinics, laboratories and suppliers of hospital materials. Clear communication and

Training and Staff Development in Supplementary Health
Staff training and development are central to the success of a healthcare operator, especially in the face of the sector's specific challenges and demands. Training employees in

What is VOXIS? The medical accounts system used by Unimed throughout Brazil
VOXIS is a data platform focused on the management of medical bills and population health, with all the routines designed to optimize the management of health insurance companies.